Job Description
Are you looking for a career that aligns your passion and values with your purpose? Then we are looking for you!
At Valera Health we are at the forefront of tele-mental health. We are committed to delivering compassionate mental health care that is accessible and affordable to all. To learn more about Valera, check us out HERE.
Watch to learn more about Valera Health here!
Are you an organizational superstar with a passion for mental health? Valera Health is a best-in-class tele-mental health service company committed to delivering high-quality, comprehensive, and culturally appropriate behavioral healthcare.
At Valera Health, we practice complete care and believe that great care happens when we work together. We employ a comprehensive care approach that combines therapy and medication management with overall wellness promotion. We make sure our patients are supported between visits with personalized tools and resources and an easy way to reach out for help. Our coaches, therapists, and psychiatrists work together to provide treatment that is comprehensive, coordinated, and tailored to patients.
We're looking for a highly organized and self-directed Remote Office Assistant to join our compassionate care team! This is a fantastic opportunity to work from home with flexible hours and be a key administrative support in the smooth, efficient delivery of telehealth mental health services.
Your Primary Mission: To support our providers and patients by managing administrative tasks related to documentation, ensuring compliance, coordination, and continuity of care within our tele-mental health services.
What You'll Be Doing (Responsibilities): - Document Management Hub: Serve as the primary point of contact for all office documentation (managing inbound/outbound faxes, accurately uploading, and filing documents).
- Team Collaboration: Work closely with front-line and clinical staff to ensure documentation is distributed to the appropriate parties.
- Medical Records Support: Assist the Medical Records Department with communicating and requesting necessary medical records from third-party organizations.
- Inquiry Response: Respond promptly to patient requests and general staff inquiries related to document management.
- Work 20-25hrs a week
What You'll Bring (Qualifications): - High school diploma required; an associate's degree in business or a related field is a plus!
- Experience handling office responsibilities or in customer service is essential.
- Must be a Highly Organized Multitasker who thrives in a fast-paced environment.
- Excellent written and verbal communication skills.
- Self-directed and comfortable working independently without direct supervision.
- Solid time management skills with a proven ability to prioritize tasks effectively.
- Proficient computer skills, including experience with Google Workspace, is strongly preferred.
- Preferred (but not required): Behavioral health experience, Telehealth experience, or experience navigating electronic health/medical records (EHR/EMR).
Why Join Valera Health?- Make a Difference: Be part of a compassionate team dedicated to high-quality patient care.
- Flexibility: Enjoy the convenience of working from home with flexible hours.
- Collaborative Environment: Our health coaches, therapists, nurse practitioners, and psychiatrists work collaboratively across a wide range of expertise to meet patient needs.
Ready to contribute to a supportive and innovative tele-mental health service? Apply today! Eligible Employee Benefits include but not limited to:
- Health, Vision & Dental Insurance
- 401k through the Standard
- Paid Time Off
- Short Term Disability
- Life Insurance
- Office Equipment
- Many more
Be part of our mission!
We are very proud of the work that we do and it takes a great team to make it happen! If you are interested in one of our open positions, we'd love to start the conversation.
We hire people from all backgrounds because that's what it takes to build a team that can reach and support those in need of high-quality behavioral healthcare. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Check us out on Linkedin!
Job Tags
Temporary work, Work at office, Remote work, Flexible hours,