Job Description

About FRASCA

FRASCA, a FlightSafety International company, designs and manufactures simulation technology and components that increase pilot safety. Based in Illinois, FRASCA consistently delivers exceptional quality products for flight academies, universities, and military organizations worldwide. FRASCA produces a range of high-fidelity, competitively priced fixed wing and rotary simulation equipment designed to prepare every pilot for real-world mission scenarios. Over 3000 FRASCA simulators have been delivered worldwide. 

Purpose of Position

Answers inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted on premise; location of departments, offices, and employees within company.

Tasks and Responsibilities

• Serve as a central liaison, point of contact, and administrative support partner for site leadership
• Manage and coordinate general office duties and communications, including inbound and outbound calls and inquiries; handling mail and package delivery; reading and responding to emails; interfacing and escorting clients, vendors and visitors; filing; office supplies; etc.
• Prepare internal and external business documents/memos for employees and industry partners. Maintain and utilize Outlook calendars; schedule and organize meetings and conferences.
• Coordinate office events and other functions assigned by the Frasca Leadership Team or designated person
• Manage badge access, key distribution and collection, and door rules for center
• Act as coordination point of contact for the Safety team on all reporting
• All other administrative duties as assigned

Minimum Education

• High School Diploma or equivalent, required

Minimum Experience

• 1+ years of related experience such as administrative assistance, HR coordination, events management, customer service, etc. 

Knowledge, Skills, Abilities

• Knowledge of principles and processes for providing administrative support and excellent customer service
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills in a collaborative, service-oriented and team-based environment
• Project management skills, including strong attention to detail with the ability to organize and coordinate multiple activities of varying deadlines
• Critical thinking skills and independent motivation; uses logic and reasoning to identify pros and cons of alternative solutions, conclusions, or approaches to problems
• Excellent time management skills with the ability to prioritize tasks in fast-paced environment
• Ability to maintain confidentiality and work with sensitive information
• Proficient with Microsoft Office suite or related software, in particular Outlook, Word, Excel, and PowerPoint; MS Access, a plus

Physical Demands and Work Environment

Ability to work in a constant state of alertness and in a safe manner. Routine use of hands to finger, handle, or feel/reach with hands and arms (including typing, instrument operation, and use of touchscreen devices); and communicate verbally and in writing (typically by email or other written communication). Occasionally lift and/or move up to 25 pounds. Vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus: in each case, as applied to viewing monitors, technical documents, diagrams, and reference materials. While performing the duties of this job, the employee may work near moving mechanical parts. The employee may work in high, precarious places and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme code, extreme heat, risk of electrical shock, risk of radiation, and vibration. The noise level in the work environment is low to moderate.

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from an @flightsafety.com email address. FlightSafety International will never ask for personal or financial information through social media or third-party email providers.

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