Job Description

**Req ID:** 38461 **Summary** **Mid-Level Monitoring Platform Engineer** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. Chenega Agile Real-Time Solutions (CARS) is seeking a **Mid-Level Monitoring Platform Engineer** . This role will be managing and optimizing enterprise monitoring platforms, with a primary focus on SL1 and Dynatrace. This role is responsible for designing, configuring, and maintaining monitoring policies, alerting frameworks, and performance baselines to ensure system reliability and visibility across servers, storage, cloud environments, and network devices. The engineer will develop and maintain automation scripts using Python, PowerShell, or Shell to streamline workflows, enhance integrations, and support operational efficiency. They will build custom dashboards and reports, troubleshoot performance issues, and leverage APIs, SQL databases, and Linux systems to support end-to-end monitoring capabilities. **Responsibilities** + Monitoring and Alerting: Customizing monitoring policies, event alerts, and performance baselines. + Experience with installation, configuration, upgrades, and maintenance of SL1 appliance/software and Dynatrace + Device Management: Onboarding and discovering servers, storage, cloud resources, and network devices. + Automation and Scripting: Developing and maintaining scripts (Python, PowerShell, Shell) for automation and integration. + Reporting and Dashboards: Designing and building custom reports and dashboards for data visualization and insights. + Troubleshooting: Diagnosing and resolving performance issues within the platform and related integrations. + Scripting Languages: Proficiency in languages like Python, JavaScript, or Lua. + APIs: Experience with REST APIs for integration. + Databases: Familiarity with SQL or similar database technologies. + Operating Systems: Experience with Linux (e.g., RHEL) and troubleshooting its performance. + Networking: Knowledge of TCP/IP, network configuration, and tools like SolarWinds or Palo Alto Panorama. + Collaboration: Working with cross-functional teams, including project managers, developers, and other engineers. + Other duties as assigned. **Qualifications** + Bachelor's Degree and 8+ years relevant experience or + Associate's Degree and 10+ years relevant experience or + High school diploma or GED equivalent and 12+ years of experience + Experience to include: + Operational experience with ServiceNow and Enterprise Monitoring Tools + Experience in the Intelligence Community + DoD 8140 (formerly 8570.01-M), IAT Level I required + Security+ CE within 6 months of hire is required + TS/SCI clearance required **Knowledge, Skills, and Abilities:** + Ability to help support "Special Projects" as identified by the Government Customer. + Ability to work independently and yet be effective within a team setting + Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment + Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals + Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. + Excellent skills in Microsoft Word, Excel, and other Office applications + Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues. + Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. + Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it **How you'll grow** At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. **Benefits** At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. **Chenega MIOS's culture** Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- **Tips from your Talent Acquisition Team** We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - LinkedIn - Facebook - \#Chenega Agile Real Time Solutions, LLC Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program

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Work at office, Work from home, Home office,

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