Support the Blackboard Learn and other centralized ed tech platforms, associated LTIs, APIs, plug-ins, multiple data integrations, and interfaces to related applications and information systems. Administer the applications through the graphical user interface, including localization, account management, system reporting, and tier 2&3 support. Experience in system implementation, ongoing maintenance, upgrade testing & deployment, patching, data backups & restores. Ability to proactively monitor ticket activity to look for any trends that need escalation.
Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues with diverse customers. Must possess excellent interpersonal communication skills. A strong customer-centric focus and desire to provide world-class level service. Self-directed, motivated, and professional who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic, and tactful manner. Work well with external vendors. Work productively both independently and in cross-functional teams. A high level of independent decision-making is required. Required Education:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
...margin, while managing risk and quality for AWS.Key job responsibilitiesResponsibilities:- Managing a team that will consist of PAEs in North America, dedicated to ISV customers.- Manage bookings, pipeline, revenue, margin and delivery of projects.- Engage customers...
...Job Details: Position: Delivery driver( Cargo van required ) Pay: $100 - $200 per day(paid per delivery) Job Type:Independent Contractor/Courier Schedule: Monday-Saturday Locations: Jacksonville, Orlando, Tampa, Fort Myers, Miami, West Palm Beach Job...
...Tradeshow and Events is **hiring** **immediately** for non-CDL drivers in Woodridge, IL!Drivers are key members of the delivery team,... ...equipment at trade shows and event venues. Drivers operate box trucks or sprinter vans, supervise temporary associates onsite, and ensure...
URGENT: MASSAGE THERAPISTS NEEDED - AIRPORT CHAOS = YOUR OPPORTUNITY Make $8K-$10K/Month During Government Shutdown Travel ChaosTHE OPPORTUNITYGovernment shutdown = Flight delays + Cancellations + Layovers = MASSIVE DEMANDStressed, weary travelers are desperate...
...Job Title: Junior Cloud Applications Engineer Company: BLN24 About Us: We find strength in teamwork-a better you is a better us BLN24 is... ...Working under the guidance of senior engineers, this junior-level role will contribute to application refactoring, optimization...