IT Helpdesk Technician Job at Doral Medical and Multi Specialty Facility LLC, Brooklyn, NY

MXlMak5TK0Y2S2RremlaMktpKzVYbkJ2Q2c9PQ==
  • Doral Medical and Multi Specialty Facility LLC
  • Brooklyn, NY

Job Description

Help Desk Technician is the main point of contact between Doral H&W users and the information technology (IT) department. The main duties include answering users’ questions via emails or phone calls, helping users set up their computer systems, and diagnosing and resolving users’ computer issues.

The ideal candidate should have an Associate's degree in information technology and a minimum of 2 years of experience working in a help desk environment

Responsibilities for Helpdesk Technician

  • Manage Help Desk tickets in a timely manner
  • Setup and support PCs, printers, tablets, desktops
  • Respond to customer issues via phone and email
  • Setting up new computers and new users
  • Provide phone or physical customer computer assistance
  • Troubleshoot and set up Printers
  • Repair computer hardware and software with the help of our vendors
  • Follow-up with customers to ensure issues are resolved

Helpdesk Technician skills and qualifications

  • A+ Certification or Microsoft Certified Systems Engineer designation, preferred
  • Must have a Car
  • 2+ years of experience working in a help desk environment
  • Available to work on-site
  • Excellent oral communication skills
  • Ability to diagnose and resolve basic computer technical issues
  • Knowledge of implementing Local Area Networks (LAN)
  • Knowledge and experience working with SonicWALL
  • Able to work in a team as well as independently
  • Required a driver licenser and a car

Compensation:

  • Pay rate: $25 per hour
  • Health insurance
  • Paid time off
  • Holiday Pay
  • Dental insurance
  • 401(k)
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Other

Job Tags

Hourly pay, Local area,

Similar Jobs

All Star Physical Therapy

Occupational Therapist Assistant Job at All Star Physical Therapy

Overview: Outpatient Occupational Therapist Assistant - COTA - Hand Therapy What has stood out to me most with AllStar is the massive amount of support and encouragement for growth. The autonomy to practice how you want to deliver patient care, build, and lead your... 

Hotel Topeka at City Center

Hotel Housekeeper Job at Hotel Topeka at City Center

Were in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms...  ...of common spaces such as the hallways, public restrooms, and hotel lobby Answer general questions from guests Document rooms... 

Paranet Solutions, Inc.

IT Help Desk Technician - Onsite Only - Carrollton, TX Job at Paranet Solutions, Inc.

 ...IT Help Desk Technician Job Description: We are seeking a talented IT Help Desk Technician to join our team and provide technical support...  ...Excellent communication and customer service skills - Ability to work well under pressure and in a fast-paced environment -... 

CACI International

Entry Level Background Investigator Job at CACI International

Entry Level Background InvestigatorJob Category: Service Contract ActTime Type: Part timeMinimum Clearance Required to Start: Top SecretEmployee...  ...in everything we do. As an industry-leading provider of federal background investigations since 2004, CACI employs full-... 

Thermo King of Houston LP

Trailer Mechanic Job at Thermo King of Houston LP

 ...Overview Thermo King of Houston is Now Hiring a Trailer Mechanic at 772 McCarty Street, Houston, TX 77029. Trailer Technicians will diagnose...  ...from flatbed to dry van and bodies as well as refrigerated truck and trailer equipment. Responsibilities Major...