Customer Success Account Manager-Carolina Job at Bryan Ashley, High Point, NC

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  • Bryan Ashley
  • High Point, NC

Job Description

Are you a dynamic, motivated individual looking to make an impact? Carolina, an OFS Company, is seeking a Customer Success Account Manager to join our team and be the go-to person for our valued clients. You’ll build meaningful relationships, ensure client needs are met, and help create an exceptional experience every step of the way.

What You’ll Do

  • Collaborate with internal teams to ensure customer and project needs are fulfilled.
  • Review and manage customer orders to ensure everything runs smoothly.
  • Respond to customer requests, always putting their experience first.
  • Address and resolve any client issues, ensuring their satisfaction.
  • Build and maintain strong relationships with existing customers while developing new connections.
  • Create a consistent, positive, and repeatable client experience.

Who You Are

  • A people person who excels at building relationships.
  • A team player who works efficiently in a collaborative environment.
  • Someone who can juggle multiple tasks while meeting deadlines.
  • Skilled in communication, troubleshooting, and making smart decisions.

Your Background

  • Post-secondary education is a plus.
  • Experience in customer service or the furniture industry is recommended.

Job Tags

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