Customer Service Coordinator Job at 1-800-GOT-JUNK?, Philadelphia, PA

MGlEbU5TeUQ3NlZzeXloektpdThYM1JxQkE9PQ==
  • 1-800-GOT-JUNK?
  • Philadelphia, PA

Job Description

1-800-GOT-JUNK? Philadelphia is looking for a motivated and confident Residential Sales Dialer to help drive sales, convert warm leads, and deliver an exceptional customer experience. If you enjoy talking to people, overcoming objections, and closing deals—all while supporting a fast-paced operations team—this role is for you.

What You’ll Do

  • Connect with every customer who books an appointment and gather essential project details

  • Build value in every call to ensure a smooth handoff to the Truck Team

  • Overcome objections and confidently schedule each appointment

  • Collaborate with the Truck Team to collect accurate on-site estimate information

  • Generate personalized quotes and follow up to convert estimates into confirmed jobs

  • Coordinate with Operations to ensure seamless service and communication

  • Re-engage customers regarding incomplete or canceled jobs via phone, email, or text

  • Keep detailed CRM notes and provide daily activity updates

  • Recover lost opportunities and contribute to stronger customer retention

  • Stay aware of local competitors and market trends

  • Meet and exceed activity expectations: outbound calls, conversions, engagement, and follow-ups

Schedule

  • Monday–Friday: Evenings (approx. 5:00 PM–7:00/8:00 PM)

  • Saturday: 9:00 AM–6:00 PM

  • Sunday: 10:00 AM–5:00 PM

Compensation

  • $15–$18 per hour

  • Base pay + Conversion Bonus

  • Opportunity for growth in a high-energy sales environment

What Makes You Successful

  • Proven ability to meet or exceed sales metrics

  • Strong communication and active listening skills

  • Comfortable dialing, selling, and asking for the close

  • Excellent phone presence and computer proficiency

  • A customer-first mindset with a passion for delivering great service

  • Motivated, reliable, and able to work independently

Why Join Our Team

At 1-800-GOT-JUNK? Philadelphia, you’ll be part of a supportive, fast-paced team that values great communication, teamwork, and delivering outstanding customer experiences. This role is perfect for someone looking to grow their sales skills and make a meaningful impact on our business.

We are an equal-opportunity employer. We appreciate all applicants; only those selected for interviews will be contacted.

Job Tags

Hourly pay, Local area, Monday to Friday, Afternoon shift,

Similar Jobs

Alamo Animal Hospital

Veterinary Assistant/Receptionist - Floater Job at Alamo Animal Hospital

 ...individual that has experience working in both receptionist and assistant roles. Whether part-time or full-time, candidate must be...  ...in both. Works well within a team Ability to learn new veterinary assistant skills Applicants with veterinary experience will... 

Benu

Pastry Sous Chef Job at Benu

We are looking for highlymotivated and committed individuals to be a part of our kitchen team. With three Michelin stars, Benu is an outstanding restaurant to work, progress, and learn in. Upon starting, you will undergo a 3-month training period working all...

Remotely Talents

Talent Manager - 25090201 Job at Remotely Talents

 ...relationship-obsessed. Theyre looking for a senior, relationship-led Talent Manager to own a roster of creators, drive brand revenue, and...  ...Origination & Pipeline: Proactively pitch creators to brands/agencies, convert inbound interest, and maintain a healthy pipeline to... 

City National Bank

Financial Crimes Analyst II Job at City National Bank

 ...with business units to remediate BSA, AML, OFAC and the USA PATRIOT Act compliance findings identified in risk assessments, internal audits and/or regulatory examinations. Performs daily activities of assigned functional area; prioritizing; completing multiple... 

University System of New Hampshire Portal

Coordinator of Student Advising and Leadership Development Job at University System of New Hampshire Portal

 ...play a critical role to that end providing student-focused outreach and communications advising and mentorship leadership development and training and 1:1 supervision and support to encourage participation and success in sustainability education programs. It will also...